Customer Experience - VoltHosting Blog

Customer Experience

A collection of 9 posts

Customer Experience

VoltHosting December and January Support Hours

We at VoltHosting would like to wish you all a very Merry Christmas and a happy holiday season. Also, keep an eye on the #giveaways channel on our Discord server for some great prizes. We would also like to inform you of our special response times during the month of

🎉🎂 Happy 6th Birthday, VoltHosting! 🎂🎉

We are thrilled to celebrate VoltHosting’s 6th birthday! Six years ago, we set out with a mission to deliver exceptional hosting services, driven by our commitment to customer satisfaction. Thank you all for your continuous support and trust. Our heartfelt gratitude goes out to every one of our customers,

Status Page Revamp

Status Page Revamp

The next stage in our revamp is here! We've been trialling our new status page over the last few weeks, which has been a big success! We're thrilled to announce that our new status page is now officially released! New Features Our status page comes with

Discord security & Policy updates

Unfortunately due to times changing and discord becoming a more unsafe platform everyday we will no longer permit you to share any details of a sensitive nature with us via discord. Whether that be via a discord ticket, group chat or a direct message to either myself or Rowan effective

Wider Support Options

Customer Experience

Wider Support Options

Here at VoltHosting, we are dedicated to providing you with the best support experience. This is why we are thrilled to announce that we have expanded our support offerings by providing a US phone number (+1 (213) 600-0424) alongside our UK phone number (+44 330 229 2048). This means that

VoltHosting December and January Support Hours

We at VoltHosting would like to wish you all a very Merry Christmas and a happy holiday season. Also, keep an eye on the #giveaways channel on our Discord server for some great prizes 🎁. We've already given some stuff out this season, so don't miss out

Phone Support & Other

Customer Experience

Phone Support & Other

Here at VoltHosting, we are dedicated to delivering the highest quality support to our clients. This is why we have chosen to release a phone number that you can call to contact our support team! You can call us at 0330 229 2048 to quickly get support with your service

Customer Experience

Guides

We have released some video guides regarding our game hosting. You can view the list of guides in the guides category on our discord. We currently have recorded Minecraft server guides which you can find here. You can also visit our written WIKI for many other tutorials such as Plesk,